Thursday · 9 April · 9:47 AM CT

Today's floor.

Twenty-four conversations before lunch. Seven hot leads. Four closes. Twelve walk-aways awaiting follow-up — all drafted and ready to send.

Ed Morris Kia · Columbia
● Live · 4 agents on floor
Review walk-aways (12) →

Conversations

▲ 18% vs avg

Hot leadsi

▲ 3 new

Walk-awaysi

▼ 9% vs avg

Closes

▲ 33%

Follow-ups

▲ 6

Avg intenti

61/100

▲ 4 pts

Hotreview asapi

Seven

87Rogue SV · White

Maria Delgado

$32K cap · 2wk timeline

J. Harmon9:45 · 28m

84K5 GT · Black · ● LIVE

Chris Ellison

$35K · ready cash

R. Vasquez● LIVE · 41m

82Telluride EX

Nikhil & Aruna Patel

$48K · growing family

T. Boone8:48 · 52m

David Ruiz

Sorento S · AWD · $39K

J. Harmonyest · 5:20 PM

Linda Ho

Niro EV · $38K

M. Wentzelyest · 3:02 PM

Warmnurture

Nine

Joseph Anders

Forte LXS · Used

R. Vasquez9:30 AM

Janet Whitmore

Sportage EX · Hybrid

T. Boone8:55 AM

Derek Mendoza

K5 LXS · Lease

J. HarmonTue · 6:10 PM

Briana & Kyle

Soul GT-Line

M. WentzelTue · 4:48 PM

Coldmonitor

Eight

Sam Anderson

Just browsing

T. Boone9:22 AM

Regina Park

Trade-in only

J. Harmonyesterday

Evan Oakley

6mo out

R. VasquezMon · 12:40

Today's wins $132K

Four

Sanchez Family

Telluride EX · $48,200

J. HarmonClosed

Mike O'Connell

Sportage S · $29,400

M. WentzelClosed

T. Howard

K5 LX · $25,100

R. VasquezClosed

Gomez

Sorento X-Line · $39,800

T. BooneClosed

Team · this week.i

Benchmarks drawn from the floor's own medians — not an industry survey.

Agent	Convos	Close %	Intent	Grade	Top gap
Jake Harmon3rd year · floor	14	29%	68	B+	Trade-in quoting
Ryan Vasquez7th year · lead	12	42%	71	A−	Warranty upsell
Tyler Boone1st year · floor	18	22%	58	C+	Closing pace
Maya Wentzel4th year · used	11	36%	64	B	Objection timing
Eric Lund2nd year · floor	9	11%	49	D+	EV product knowledge

Where your floor slips.i

Five habits separating top closers from the middle. Ranked by gap to best.

Price objection handled < 40s

top: 89% · floor: 54%

−35%

Trade-in value quoted

top: 92% · floor: 61%

−31%

Warranty mentioned

top: 78% · floor: 44%

−34%

Discovery complete by minute 14

top: 71% · floor: 68%

−3%

Walk-away follow-up < 4h

top: 95% · floor: 88%

−7%

Morning prescription

Three moves for Thursday.i

Drafted at 8:00 AM from last night's floor data. Read it on the walk to your first coffee.

Retrain the trade-in reflex.

61% of your agents quote a trade during the conversation. Top closers hit 92%. Make it a five-minute standing agenda for this week's morning huddle — most losses live here.

Pair Eric with Ryan on EV sits.

Eric closed 6% on EV inquiries against a floor median of 19%. Three Niro walks mentioned range anxiety he didn't answer. A day shadowing Ryan fixes this.

iii

Saturday is understaffed.

12–4 PM Saturday is your peak — 46 conversations against 3 agents. Conversion drops 34% above a 1:4 ratio. Adding one body likely adds ~$38K next Saturday.